Corporate > Outsourcing and Technology

While organizations throughout the world strive for greater operational efficiencies and sound technology platforms, each has its own set of unique needs, challenges and opportunities to unlock value. Akin Gump Strauss Hauer & Feld LLP’s outsourcing and technology team guides clients as they source, structure, license and implement a wide range of information technology and business process services and solutions to contain costs, streamline processes and move their business forward.

Outsourcing clients look to Akin Gump to evaluate, structure, negotiate and manage all types of outsourcing transactions, including complex, competitively bid and multinational transactions. We take a collaborative approach to negotiations, recognizing that they are the starting point of a long-term relationship. We have deep industry experience, a strong understanding of “market standard” terms and the knowledge to advise clients when such terms should be modified. Our team also collaborates with other Akin Gump lawyers in related disciplines, including labor and employment, tax and data privacy.

Akin Gump is widely recognized for its experience in IT Outsourcing and Business Process Outsourcing transactions and has been recognized in various publications, including Chambers USA, Chambers Global, PLC Which lawyer?, Best Lawyers in America-Information Technology Law and ILO Client Choice Guides.

We advise clients with respect to –

Outsourcing

  • information technology outsourcing (ITO), including:
    • infrastructure management
    • applications development and maintenance
    • data center and desktop outsourcing
    • managed network services agreements
  • business process outsourcing (BPO), including:
    • human resources (HRO)
    • finance and accounting (F&A)
    • facilities management
    • procurement
    • supply chain functions
  • contract manufacturing
  • Technology, Licensing and E-Commerce
    • software development agreements
    • software licenses
    • maintenance and support contracts
    • hardware acquisitions
    • marketing agreements
    • joint ventures and strategic alliances
    • teaming relationships
    • domestic and international distribution agreements.

Related Practices

  • Corporate
    • IP technology, licensing and contracts

Select Outsourcing Experience Includes Representing:

  • Fortune 500 manufacturing company in the outsourcing of certain manufacturing processes and the related divestiture of assets
  • Fortune 500 company in a joint venture with an India-based technology service provider related to a cloud-computing enabled banking software platform
  • Fortune 500 company in the outsourcing of their network and telecommunications infrastructure in 46 countries
  • Fortune 500 manufacturing company in the outsourcing of certain business process functions including call centers and warranty/repair processes to an offshore outsourcing service provider
  • An international gaming company in the provision of software and managed services to various entities in the gaming industry
  • A public-sector agency in the restructuring of its data center and information technology outsourcing agreements and the re-procurement of such services to a large U.S.-based service provider
  • A large information technology service provider in structuring, negotiating, and drafting agreements related to the outsourcing of the information technology functions of large multi-national software and security company with operations in 45 countries
  • A Fortune 500 company in the outsourcing of various back-office functions including lease administration, collections and related functions
  • A large U.S.-based utility in the outsourcing of various back-office functions including finance and accounting, billing and collections
  • A Fortune 500 transportation company in structuring, negotiating and drafting agreements related to the outsourcing of network management to a major provider of telecommunications services
  • Privately-held telecommunications corporation in structuring, negotiating, and drafting of various technology transaction agreements, including collaboration agreements (Latin America), joint venture agreements (China), consulting agreements, marketing and distribution agreements, and hardware procurement and sale agreements
  • Publicly-traded manufacturing company in structuring, negotiating and drafting agreements related to the outsourcing and subsequent re-transfer of its applications maintenance and support functions to a service provider based in India
  • U.S.-based financial institution in structuring, negotiating and drafting agreements related to the development of certain software applications to a service provider based in India
  • A consumer products company in structuring, negotiating and drafting agreements related to the outsourcing of applications development and maintenance to a major offshore provider of information technology services
  • Major provider of information technology services in structuring, negotiating and drafting agreements related to the outsourcing of the data processing and applications maintenance and support functions of the European operations of one of the largest automobile manufacturers in the world