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Staff - Administrative & Professional Staff Opportunities

Los Angeles – Century City - Staff - New Business Intake Specialist

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Office: Los Angeles – Century City
Department: New Business Intake (Firmwide)
Reports to: New Business Intake Manager
FLSA Status: Non-Exempt
Hours: Core Hours: 10:00 a.m. – 6:30 p.m., Monday – Friday, unless otherwise approved; additional hours as required

General Summary: 

Under the direct supervision of the New Business Intake Manager, and following prescribed department, office and firm procedures, the New Business Intake Specialist is responsible for supporting the firm’s new client and matter intake process. The individual in this role performs preliminary checks, completes audit letter requests, and assists with data maintenance. The New Business Intake Specialist is expected to perform all responsibilities with a commitment to providing superior service to the firm’s clients, attorneys, advisors and staff, and maintaining an atmosphere of teamwork and continuous improvement.  Above all, the New Business Intake Specialist must fulfill the needs of the firm in a manner which is consistent with the Firm’s Core Values.

Essential Duties and Responsibilities (Duties are performed throughout every work day, as necessary):

  • Perform preliminary conflict checks and summarize results for requestor
  • Research prospective new clients and related parties using firm databases and web-based applications
  • Process audit letter requests which includes running reports, polling timekeepers, and generating draft audit letter responses
  • Process Additional Parties requests which involves performing conflict checks and working with Conflicts Attorneys to clear conflicts
  • Perform checks and special requests for information for bankruptcy matters
  • Conduct sanctions list screenings
  • Respond to calls, emails and workflow requests from firm attorneys, paralegals, and legal secretaries regarding the new business intake process
  • Assign client matter numbers to approved intake forms
  • Process and manage requests to change client matter information
  • Perform quarterly audit of entities on internal  hold/quit list.
  • Process and manage correspondence including Outside Counsel Guidelines, Engagement, Confirmation, and Termination letter requests. Retrieve appropriate approvals for non-standard language.
  • Maintain waivers, engagement letter, and Outside Counsel Guidelines in appropriate database
  • Facilitate matter disposition process for departing attorneys
  • Perform other tasks as requested by the New Business Intake Manager

Essential Knowledge, Skills and Competencies:

  •  Ability to read, write and speak English
  • Excellent oral and written communication skills, including the ability to communicate potentially detailed and complex information to others
  • Proficiency in Microsoft Office applications, including Word, Excel, Outlook and PowerPoint
  • Aptitude and willingness to work with complex procedures
  • Strong research skills, including via internet, databases and other sources
  • Ability to read, comprehend, and follow instructions
  • Ability to manage multiple priorities and adjust to changing priorities in a professional manner
  • Ability to work independently and with a team
  • Willingness and ability to assume new tasks and responsibilities
  • Strong service orientation and an ability to establish and maintain effective working relationships with attorneys, secretaries and peers
  • Ability to meet deadlines in a fast-paced environment
  • Commitment to the office and firm

Educational Qualifications/Job Experience Requirements:

  • Bachelor’s degree required
  • Experience in conflicts or new business intake in a law firm setting required
  • Research and writing experience preferred


Akin Gump Strauss Hauer & Feld LLP participates in E-Verify for purposes of verifying employment eligibility