HB 989: Florida Creates Complaint Process to Report Financial Institutions that Consider ESG Interests in Investments

Summary
HB 989 was adopted in May 2024 and supplements HB 3, which is a 2023 bill that prohibits discrimination by state or federal financial institutions in the provision of services. HB 989 creates a process for customers to complain to the Florida Office of Financial Regulation (OFR) if the customer suspects such discrimination. The OFR must inform the financial institution of the complaint against it. The institution then may file a response report with information for the OFR to consider in its investigation.