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Client Value

At Akin Gump, Client Value is part of our client service delivery model. The Client Value team, led by Chief Practice Officer Josette Grippo encourages a collaborative process that prioritizes communication. The team works closely with our internal lawyers as well as directly with clients and legal operations professionals to understand needs and identify ways to address them practically and effectively.

The team lends support to client relationships by:

  • Creating innovative, tailored pricing strategies and offering budgeting solutions;
  • Developing and implementing legal project management tools and techniques;
  • Promoting transparency and predictability through client-matter performance reporting and analytics;
  • Monitoring the legal industry and global markets to advise on macro issues, trends, news, and factors that may impact clients; and
  • Focusing on aligning the legal strategies with each client’s unique business drivers.

Client Value is a resource we make readily available to our clients and look forward to exploring ways this team may lend support.