Nathan Oleson Quoted by SHRM on On-Call Scheduling for Employees

Akin Gump labor and employment partner Nate Oleson has been quoted in the Society for Human Resource Management article “Businesses Take Another Look at On-Call Scheduling Practices” regarding what employers should know about on-call/on-demand scheduling.

The article notes that, while no states bar the practice, businesses are starting to look at alternatives. “You want to get to the point where your call-ins are the exception, not the rule,” said Oleson. Reducing the use of on-call scheduling means fewer unhappy employees and less likelihood of complaints and litigation, he added, suggesting looking to see if there are better tools that can be used “at the front end to predict staffing needs to give people more notice.”

A new law in San Francisco requires large retailers, banks, hotels, restaurants and stores to schedule workers two weeks in advance and pay them if that schedule is altered on short or no notice, but Oleson said he does not think other municipalities are likely to follow San Francisco’s lead. He said the ordinance’s terms are complex and challenging to implement.